IO, the public service app
IO changes the way public services are delivered, putting the citizen at the center of the relationship with entities and institutions.
What we do
Infrastructure and solutions for the modernization of the country
All the projects managed by PagoPA aim to foster the development of a digital ecosystem with the citizen at the center, in order to simplify the relationship between the state, citizens and businesses and create new opportunities for growth.
Digital citizenship
Ensuring the ease of access to all digital services of the Public Administration to ensure the easy and safe use of public services means ensuring the respect of the rights and duties of the community.
Digital payments
Enhancing and digitizing payment processes enables the renewal of the use of public services and becomes increasingly crucial to the development of the country's innovation ecosystem. Reaching the European averages for frequency of use of electronic payment instruments means revitalizing the relationship between administrations and citizens.
Open data and big data
Analyzing data-one of a state's most strategic assets-allows it to deliver more efficient services and build data-driven policies, enabling more effective preventive assessments and more timely impact measurements. Acting from an open data perspective, not only as a means of improving services and their usability, but also as a tool for transparency, accessibility and participation.
Other projects
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Centro Stella - Electronic payment star point
The infrastructure that, by connecting to all the Acquirers operating in Italy, enables entities and institutions to offer citizens services associated with payment transactions made using electronic means.
Check IBAN
This is the service that provides entities with a function for checking the IBAN communicated by the recipient of a benefit.
National Digital Data Platform - Interoperability
The National Digital Data Platform (PDND) enables the interoperability of the information systems of Public Entities and Public Service Managers, making the ''once-only'' principle a reality.
SEND - Digital Notification Service
SEND (also known as the Digital Notification Platform) was created to innovate the communication between the State and citizens, exploiting the opportunities offered by digital technology to improve the possibilities of receiving, managing, checking and storing communications with legal value received by entities. In particular, it aims to simplify the process of notifying administrative acts to citizens and businesses, giving them new opportunities to exercise their rights and fulfill their duties.